It has been exactly one year since I posted the NVC 201 article where I presented a list of ways one can use Non-Violent Communication more effectively. Twelve months later and I have a whole new list. A good time to review one’s New Year’s resolution list too. 😉
Here we go: Continue reading
Dr. Marshall Rosenberg created one of the best communication tools that I have come across to date called Non-Violent Communication. Since I started using it about a decade ago it has completely changed my world. In this journey I have also had difficulty with NVC. I have met people who really struggled with it and got discouraged from using it and some for whom it worked very well for. On my journey, I identified a collection of pitfalls and terminology misunderstandings in NVC usage people often find themselves in. Below is a collection of “rules of thumb” that have helped me use NVC in more connecting and effective way.
First, here’s a quick “101″ overview of the four essential NVC steps:
1 – Make clear observations of behaviors (instead of evaluations) that do or don’t contribute to my wellbeing
2 – Express feelings (rather than thoughts)
3 – Identify needs (instead of strategies, preferences or actions)
4 – Make clear requests – #1 What do I want the other person to do in positive action language? #2 What do I want the other person’s reasons to be for doing what I want them to do? Continue reading